Access Problems in Australia

Discussion in Technical Forum started by Daz Marks, Aug 11, 2019
DM
Daz Marks
  website
I've shared the link to my tree with family members in Australia. When I click on the link here in the UK, I get taken to the page with the message "Click the button below to Sign-In with your Access Code". Clicking on the "sign in" button takes me to the next page where I'm given the option to enter the access code and clicking "go" takes me into the website.

However, when clicking on the "sign in" button in Australia, it takes you direct to the Administrator logon page where you are asked for the email address and administrator password. There appears to be no way to log onto the tree with the access code, only as an administrator.

Please advise what might be done to rectify this. Thanks.

TribalPages.com
TPSupport
We were unable to reproduce the problem. Perhaps you sent them a link to your administrator sign-in page. You should send the following link ....
Related Link:Click Here